By James S. Bowman
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Extra resources for Achieving Competencies in Public Service: The Professional Edge, 2nd Edition
Adhering to high standards of conduct, minimizing partisanship, avoiding scandals, spending money wisely, and being responsive to citizens are also helpful. Perhaps the most important thing they can do is to exercise their discretion wisely by making prudent decisions. In other words, those in the professional public service need to do the right things. 1 A Six-Step Model of Ethical Decision Making Steps Questions to be considered 1. Gathering data 2. Developing alternatives 3. Forecasting outcomes 4.
Effective leadership in today’s public service environment requires recognition of sector differences and the development of skill-sets that differ from those that may have been suited more toward a traditional hierarchical bureaucracy. While there are significant leadership challenges unique to government, in a networked environment it is important to cultivate analytical, technical, and managerial competencies that are common to both public and private sector work. Donahue (2009) emphasizes the need to harness the flexibility and creativity of the private sector to assist in producing public value.
Generational differences also affect understandings of performance and productivity. Cam Marston, typecasting employees according to generational monikers, writes: Generation X and New Millennials will almost always cite productivity, not time spent working, as a standard of measurement for the work done. public service today 27 This is a deep source of frustration to many of their Boomer bosses, who don’t necessarily cite productivity as a requirement when evaluating performance for rewards (bonuses, promotions, raises).
Achieving Competencies in Public Service: The Professional Edge, 2nd Edition by James S. Bowman